The Mail and Fulfillment Administrator will primarily be responsible for managing all mailing requests and supporting the promotional (gifting) program.
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.
With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.
Reporting to the Department Manager, Mail & Fulfillment Services, this Mail and Fulfillment Administrator will primarily be responsible for managing all mailing requests and supporting the promotional (gifting) program, with emphasis on service and quality. This role plays the integral part towards our goal of providing IA Clarington clients with industry leading service excellence.
Qualifications and Requirements:
Team Player, Reliability, Honesty and Integrity; Empathy, Sense of partnership, Strong customer service focus and orientation, Excellent verbal and written communication skills, Capacity for patience tempered with firmness; ‘Can-do’ mentality and a highly positive mental attitude. Strong problem-solving skills; Initiative, Excellent time management skills with the ability to multi-task; Ability to work in a fast-paced, constantly changing environment.